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Service - Advantages Of Products

Pengtai is a high-tech enterprise integrating R&D, production and sales

Xuzhou Pengtai Import Construction Machinery Supporting Co., LTD., relying on the advantages of Xugong products, has developed a new generation of representative hydraulic drive air conditioning system on the truck crane in 1998. Through continuous improvement and perfection, it has won the market, won the reputation and won the praise of customers.

Over the years my company products cooperation customers throughout the country and some overseas countries. Supporting production has also expanded from a single truck crane hydraulic air conditioning to loader air conditioning, roller air conditioning, agricultural air conditioning and excavator air conditioning and other construction machinery vehicle air conditioning field. The company's product categories are diversified, supporting the market of many brands of construction machinery, one-stop service. The company will be in line with management innovation, product innovation, satisfactory service three qualities, sincere cooperation with the majority of users.

Our service system, pre-sale, sale, after-sales service, to customers in the use of goods in a variety of problems to help solve, so that customers feel greater convenience.

Attach great importance to customers' opinions, let customers participate in decision-making, and deal with customers' opinions as an important part of customer satisfaction.

Establish all customer-oriented mechanisms. Among them, the establishment of various institutions and the reform of service process should be based on customer demand and establish a rapid response mechanism to customer opinions.

Product satisfaction: customer satisfaction with the quality of the product.

Service satisfaction: refers to the customer's positive attitude towards the pre-sale, in-sale and after-sale service of the purchased goods. No matter how good the product is or how reasonable the cost, when it comes to the market, it needs to rely on the service. "After-sales service makes long-term customers".

Corporate image satisfaction: refers to the public's positive evaluation of the comprehensive strength and overall impression of the enterprise.


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